
About Premium Guarantee
Prime Garantie is a national provider of extended warranties across Canada.
Your Guarantee at Novair
Full parts and labor coverage
We offer cost coverage for labor and parts for all types of residential or commercial HVAC equipment and plumbing products such as heat pumps, furnaces, boilers, air conditioning units, water heaters, geothermal systems and more!
Our extended warranty programs enhance manufacturer warranties to protect equipment owners against failures and related costs, including parts and labor. Our programs apply for terms of up to 10 years.
An authorized installer is required to register your warranty and provide you with the warranty contract.
Expertise that protects your investment
No one knows your equipment better than we do. No other company is better positioned to provide the parts and labor services you need when you need them. Invest now in the best possible protection with an extended warranty, and we'll stand behind you and your equipment for as long as your warranty lasts.
Questions? We are at your service.
(855) 595-6302
service@primewarranty.ca
primewarranty.ca
230 Rue de Martigny, Suite 7 Saint-Jérôme QC J7Y 2G3
Your Prime extended warranty is simple.
HVAC repairs are typically expensive. With Prime protection, you pay only a one-time fee at the time of purchase. There are no deductibles or hidden charges when you make a claim.
A simple and quick service in case of a problem
Our professional service is reliable and accessible with a simple phone call. If any equipment malfunctions, repairs are covered under your chosen plan. Simply contact the distributor or contractor from whom you purchased the product to request a service call. We'll take care of the rest.
Parts and labor coverage
Regardless of the program you choose, we will pay for the repairs outlined in your contract to keep your equipment in optimal working order. No unpleasant surprises for your budget!
Full Insurance
Prime's warranty programs are underwritten by A-rated insurers, ensuring a high level of security and stability. Therefore, if your distributor or contractor were to close down, you would still be covered for the full term.
Reasons to choose Prime
Enjoy the peace of mind that only we can offer you.
You're not immune to breakdowns, whether they result from mechanical failure or normal wear and tear. With Prime protection, you can enjoy up to 10 years of peace of mind knowing your equipment is covered by a hassle-free, no-deductible program.
Why choose a Prime protection plan?
This type of guarantee is an added value for owners, combining security, resale value and hassle-free living.
- Your HVAC products are covered for a term of up to 10 years. This includes parts and/or labor.
- You are protected from costly repairs for the entire duration of your plan.
- Repairs are carried out according to the specific guidelines of the manufacturers.
- Our plans are transferable between owners should you decide to sell your property.

